Terms of Service

Roostr is operated by Fleapo. For any question about these terms, contact avilash@fleapo.com.

Roostr connects three kinds of participant, and a Roostr account is required to use any part of it:

• Brands — businesses that publish products and briefs, review the video submitted against them, and run approved video as advertising.
• Creators — individuals who choose products to work with and submit video for a brand’s review.
• Agencies — partners that manage a roster of creators on behalf of brands they have an active partnership with.

Roostr provides the marketplace and the tooling. The commercial relationship over any particular piece of work is between the participants themselves.

Signing in is by one-time code sent to your email address. There are no passwords to set or store. Because access to the account follows access to the inbox, the account holder is responsible for keeping their email account secure — if someone else can read your email, they can sign in as you.

Brand and agency accounts can invite team members. An invited member acts on behalf of that organisation, and the organisation is responsible for what its members do on Roostr, including connecting third-party accounts and approving work.

Creators keep ownership of the video they submit. Roostr claims no ownership of submitted content and does not acquire rights in it.

When a brand approves a submission, the creator grants that brand a licence to use the approved video in its advertising. Approval is the moment that licence takes effect; a submission that is never approved conveys nothing.

Creators are responsible for holding the rights to everything in what they submit. That includes music, stock or third-party footage, brand assets beyond those the brand supplied, and the consent of any other person appearing or audible in the video. Submitting work you do not have those rights to is a breach of these terms, and it is the creator — not the brand and not Roostr — who gave the assurance.

Brands decide what to approve. Approval is not guaranteed, no volume of submissions earns it, and a rejection is a commercial judgement by the brand rather than a dispute that Roostr arbitrates or overturns.

Where an agency partner manages the creator for that brand, the agency reviews the work first, and the brand sees only what the agency has passed on. That is two independent decisions, and either one can end a submission’s progress.

A brand may connect its Meta advertising assets to Roostr. Doing so authorises Roostr to publish approved content as ads on that business’s behalf, and to read that business’s own ad performance for the reporting in the product.

The authorisation is granted by a brand administrator and can be withdrawn by them at any time. Our Privacy Policy sets out exactly what that connection involves, and how to disconnect — from within Roostr or from Meta’s own settings.

A brand may also install the Roostr app on its Shopify store. Doing so authorises Roostr to read the store’s products, orders, refunds and fulfilments, and to create $0 orders for product samples the brand approves for creators. The store owner grants this in Shopify, and it ends when the app is uninstalled there or the brand disconnects the store in Roostr.

Where Roostr handles personal data of a brand’s customers — ad-click details and order records from its store — it does so on the brand’s behalf, only to attribute sales, report on them and fulfil samples, as our Privacy Policy describes. The brand remains responsible for its own store’s privacy notice and cookie-consent settings, which our storefront script respects.

Using Roostr, you agree not to:

• submit or publish content that infringes someone else’s rights, is misleading about a product, or is unlawful;
• attempt to access another organisation’s data, whether by manipulating requests, using credentials that are not yours, or any other means;
• scrape or extract data from the service by automated means.

Roostr may suspend an account for breach of these terms. Where we do, we will say why.

The service is provided as-is during this phase of the product. We make no uptime commitment and there is no service level agreement. To the extent the law allows, our liability arising from use of the service is limited.

This section is placeholder wording pending legal review and is deliberately brief; it is not intended to state a final limitation of liability.

To be completed pending legal review. Governing law, jurisdiction, and any dispute-resolution process have not been settled, and are deliberately left unstated here rather than assumed.

We may update these terms, and will revise the date at the top when we do. For material changes affecting existing accounts, we will provide notice through the product.